Overview

Our customers are always looking for better ways to do the work they must do and adapt to the ever-changing requirements of working with offenders, and a quality information system can assist with that process.  Too often, however, there is a disconnect between people working with offenders and those working with information technology.  It is difficult for technical people to fully understand the nature and scope of your requirements, or even the terminology you are using, and it is difficult for you to know how to ask for what you need from a technology point of view.

Tracker was designed by people with first hand experience working in probation and court services, detention, community-based and residential treatment, corrections, forensic mental health, child guidance, special education and psychiatric settings.  That experience includes public and private agencies, at all levels from line to top management, in multiple states, managing grants and evidence-based programs, facilitating academic research, and more.  We have an insider’s understanding of your work and can help address new requirements with greater understanding and depth.

We also understand that one size does not fit all.  While the general mission is the same, every agency is different.  Size, organization, policies and procedures, processing steps and options, reporting and documents, integration requirements and terminology all vary from one site to the next.  Tracker was designed from the very beginning to accommodate and facilitate these differences.  All of our customers share the same underlying system, but we can adapt the user interface as needed to localize a system for you.

This website provides more detail about Tracker, but it does not begin to describe everything we do, nor every function Tracker performs.  Please contact us for more information, a demonstration, or to ask about any particular needs that you may have.

Executive Summary